REFUND & CANCELLATION POLICY Effective Date: September 24, 2026 1. OVERVIEW READKOREP MARKETING LLC operates as a Business-to-Business (B2B) digital marketing and e-commerce growth agency. This policy governs the terms of refunds, cancellations, and billing for all our corporate services, including Meta Ads management, performance marketing, e-commerce scaling, and brand growth strategies. 2. DIGITAL MARKETING & CONSULTING SERVICES We invest significant time, strategy, and resources into building infrastructure, optimizing conversion rates, and managing ad campaigns for our clients. Therefore, our service fees are generally non-refundable. Setup Fees & Retainers: Any initial setup fees, onboarding charges, or monthly retainers paid prior to the commencement of work are non-refundable once the service delivery or campaign structuring has begun. Active Campaigns: We do not offer refunds for consulting hours, marketing services, or campaign management that have already been rendered. Ad spend paid directly to platforms (e.g., Meta, Google, TikTok) is governed by the respective platform's policies and is completely non-refundable by our agency. 3. CANCELLATION POLICY Clients operating under a month-to-month service agreement may cancel their ongoing services by providing a 14-day written notice prior to the next billing cycle. Notices must be sent directly to info@readkorep-marketing.com. If a cancellation request is received fewer than 14 days before the next billing date, the client will be billed for the subsequent month, and service will terminate at the end of that billing period. 4. DIGITAL ASSETS & INFRASTRUCTURE As part of our services, we may provide custom digital assets, infrastructure setups, or proprietary growth strategies. Once these digital assets have been delivered or successfully transferred to the client’s control, the associated fees are strictly non-refundable. 5. DISPUTES & RESOLUTION We value long-term B2B relationships. In the event of a disagreement regarding service delivery, we encourage clients to contact their designated account manager or our support team directly to seek a mutually beneficial resolution. 6. CONTACT INFORMATION For any billing inquiries, cancellation requests, or questions regarding this policy, please contact us at: READKOREP MARKETING LLC 8206 LOUISIANA BLVD NE, STE A #10666 ALBUQUERQUE, NM 87113 United States Email: info@readkorep-marketing.com Phone: +1 (575) 250-8437

Before we start, understand our billing: every fee backs the infrastructure and strategy already invested in your campaigns. Setup costs, retainer time, and media buys are non-refundable once work begins. We commit our resources to your growth, and we expect that same commitment in return.